Involuntary Loss of Employment Insurance (ILOE) in the UAE

18 March, 2025

18 March, 2025

Introduction

The UAE has consistently led the way in innovation and worker welfare within the region, and the introduction of Involuntary Loss of Employment Insurance (ILOE) further demonstrates this commitment. Whether you're a UAE resident, an expatriate living and working in the country, or an HR professional managing employee benefits, understanding ILOE insurance in the UAE and its features is essential. This blog provides a comprehensive guide to give you a clear understanding of the scheme and how it can benefit you.


What is Involuntary Loss of Employment (ILOE) Insurance in the UAE?


ILOE Insurance, also known as the Unemployment Insurance Scheme, is a national program introduced in the UAE to provide financial stability for employees who involuntarily lose their jobs. This scheme is designed to offer temporary income support to workers in both the private and public sectors, ensuring they can meet essential financial obligations while seeking new employment opportunities.

The ILOE insurance in the UAE is mandatory for most residents, including expatriates, underscoring the country’s commitment to safeguarding its workforce.


How to Subscribe to ILOE Insurance?


"Subscribing to ILOE Insurance in the UAE is a simple process. Employees can register through:

  • Authorized insurance providers approved by the UAE Central Bank.

  • Government online portals, such as the Ministry of Human Resources and Emiratisation (MOHRE) or the Dubai Insurance website.

  • Mobile applications and other online platforms dedicated to the ILOE program.

The registration process generally requires you to provide your Emirates ID, basic employment details, and select the appropriate insurance subscription.


All Subscription Options for ILOE Insurance


Subscribers can choose from various options tailored to their income level:

  • Employees with a Basic Salary of AED 16,000 or Less
    Monthly Premium: AED 5
    Coverage Amount: Up to AED 10,000 per month

  • Employees with a Basic Salary Above AED 16,000
    Monthly Premium: AED 10
    Coverage Amount: Up to AED 20,000 per month

Additionally, annual or quarterly premium payment options may be available through different providers.


What Does ILOE Insurance Cover?


The ILOE Insurance UAE scheme offers monthly compensation for a designated period when an employee experiences involuntary job loss. The coverage includes:

  • Income replacement due to job termination not related to misconduct or voluntary resignation.

  • Financial support for up to three months or until the individual secures new employment, whichever occurs first.

  • Assistance that is aligned with the insured person’s salary bracket.

It is essential to carefully review the policy terms, as coverage details may vary slightly between providers.


How Do I Get an ILOE Certificate?


To obtain your ILOE certificate, confirming your compliance with the program:

  1. Log in to your chosen ILOE insurance provider’s portal.


  2. Navigate to the 'Certificate' section.


  3. Confirm that your premiums are up to date and that you are in full compliance with the program’s requirements.


  4. Download or print your ILOE certificate.


This certificate may be needed for formalities with your current employer or when applying for jobs within the UAE.


How Do I Claim My UAE ILOE Insurance?


Filing a claim under the Involuntary Loss of Employment Insurance in the UAE is a straightforward process:

  1. Notify your insurance provider of your involuntary job loss within 30 days of termination.

  2. Submit the necessary documents, including proof of termination and your Emirates ID.

  3. Cooperate with any additional verification requested by the insurer.

  4. Upon approval, receive your compensation within a few weeks.

Compensation is typically capped at three months' salary or until new employment is secured, whichever occurs first.


Benefits of ILOE Insurance


Here’s why the ILOE scheme is being hailed as a transformative initiative:

  • Financial Security: Offers peace of mind, ensuring you're financially supported in the event of unforeseen job loss.

  • Enhanced Employment Protection: Fosters fair employment practices while safeguarding the rights of workers.

  • Economic Stability: By providing crucial support to individuals, the program plays a key role in strengthening the UAE’s economy.

  • Accessible and Affordable: With minimal premiums, the scheme is designed to be within reach for nearly all working residents in the UAE.


ILOE Insurance Penalties 


Failure to subscribe to ILOE insurance may result in penalties, including:

  • A fine of AED 400 for non-compliance.

  • Potential complications in renewing work permits or fulfilling other employment-related legal requirements.


Handling Disputes in the ILOE Scheme 


If a dispute arises regarding your insurance coverage or compensation claim, follow these steps:

  1. Contact your insurance provider to address the issue.

  2. If the matter remains unresolved, seek dispute resolution through the Insurance Dispute Resolution Committee (IDRC).


Formal Dispute Resolution Mechanisms


Should disputes persist, formal resolution involves the following steps:

  1. Submit a detailed claim to the Insurance Dispute Resolution Committee (IDRC).

  2. Provide all necessary supporting documents.

  3. Attend mediation or arbitration sessions, as required.

Ensuring that all documentation is accurate and submitted on time will increase your chances of a favorable resolution.


How to Renew ILOE Insurance?


Renewing your ILOE insurance policy is a straightforward process:

  1. Log in to your portal.

  2. Pay the renewal premium before your current policy expires.

  3. Receive instant confirmation of your renewal.

To avoid penalties for missed deadlines, consider setting up automated payments.


FAQs

Is ILOE Insurance Mandatory in the UAE?

Yes, subscribing to ILOE insurance is mandatory for most employees, including expatriates, to ensure workforce stability and economic security.

Are Employees Working for Free Zone Registered Companies Required to Subscribe to the ILOE Insurance Scheme?

Yes, free zone employees are also required to subscribe unless stated otherwise by specific regulations.

How Much Does ILOE Insurance Cost?

It depends on your salary bracket, ranging from AED 5 to AED 10 per month.

Which ILOE Insurance Category Do I Apply For If My Salary is Commission-Based?

Applicants should base their subscription category on their basic salary, as per their employment contract.

How Do I Apply for ILOE Insurance?

Compensation can range from AED 10,000 to AED 20,000 per month, depending on the policy plan.

How much can I claim in ILOE insurance UAE?

Compensation can range from AED 10,000 to AED 20,000 per month, depending on the policy plan.

What Triggers the Payout of ILOE Insurance?

The payout is triggered by involuntary job loss, excluding dismissal due to misconduct or resignation.

What Happens If I Don’t Pay My ILOE Insurance Premium?

Non-payment leads to a fine and could restrict work permit renewals.

If My ILOE Insurance is Cancelled, Can I Subscribe Again?

Yes, but you may face potential fines, and a waiting period could apply.

What is the fine for unemployment insurance in UAE?

The penalty for non-compliance is AED 400.


Wrap up

The Involuntary Loss of Employment Insurance (ILOE) in the UAE is a crucial program that provides essential financial security and peace of mind. By ensuring compliance, employees can protect themselves from unexpected economic challenges. Subscribe today to take advantage of this comprehensive scheme and secure your financial stability during uncertain times.